CAFM/Dashboard

System Overview

Saturday, 25 April 2026 · GXPWAY Corp · Tenant ID: GXPWAY-001

142
Active Work Orders
↑ 8% vs last week
94.7%
SLA Compliance
↑ 2.1% vs last week
7
Overdue Tickets
↑ 3 new today
1,284
Total Assets
→ No change
48
Active Users
↑ 4 this month
QAR 41.2k
Monthly Spend
↓ 5% vs budget
New Work Order
Raise Ticket
Register Asset
Schedule PPM
Add User
Export Report
Work Orders by Month
Completed vs Open · Last 6 months
Nov: 89
Dec: 112
Jan: 98
Feb: 134
Mar: 142
Apr: 63*
Nov
Dec
Jan
Feb
Mar
Apr*
WO Status
Current distribution
142
Open 50
In Progress 57
Completed 28
Overdue 7
Recent Activity
WO-2847 created — HVAC maintenance Block B
2 min ago · Ahmed Mariy
Ticket T-1198 resolved — Plumbing leak Floor 3
14 min ago · Rami Hassan
SLA Warning — T-1203 approaching 4h response window
18 min ago · System
Asset AST-0449 registered — Chiller Unit C2
1 hr ago · Sara Al-Mutairi
PPM-09 scheduled for April 26 — Elevator Monthly Check
2 hrs ago · System
SLA Performance
94.7% compliant
Critical (P1) · 2hr SLA97%
High (P2) · 4hr SLA93%
Medium (P3) · 8hr SLA91%
Low (P4) · 24hr SLA98%
Onboarding Progress
Company profile setup
Add first 5 users
Register facility spaces
Configure SLA policies
Import asset inventory
CAFM/Operations/Work Orders

Work Orders

142 active · 7 overdue · Managed by FM Team

WO # Title Type Priority Status Assigned To Location Due Date Actions
WO-2847 HVAC Maintenance — Block B Corrective P1 Critical In Progress Rami Hassan Block B, Floor 3 25 Apr 2026
WO-2846 Elevator Monthly Inspection Preventive P2 High Open Fahed Al-Sayer Tower A, Ground 26 Apr 2026
WO-2831 Water Leak — Server Room Emergency P1 Critical OVERDUE Unassigned IT Room, B1 23 Apr 2026
WO-2829 Fire Suppression System Check Preventive P3 Medium Completed Sara Al-Mutairi All Floors 22 Apr 2026
Showing 1–4 of 142 work orders
CAFM/Helpdesk

Helpdesk & Ticketing

5 open · 2 pending SLA breach · Avg response 2.3 hrs

28
Open Tickets
2.3 hrs
Avg First Response
187
Resolved This Month
4.6/5
CSAT Score
Ticket #SubjectCategoryPriorityStatusRequesterAgentSLACreated
T-1203 AC not working in Meeting Room 4 HVAC High In Progress Nour Al-Rashidi Rami Hassan
0.6h
Apr 25, 10:14
T-1202 Electrical fault — Office B12 Electrical Critical Open Khaled Yusuf Unassigned
1.2h
Apr 25, 11:30
T-1198 Plumbing leak — Floor 3 bathroom Plumbing Medium Resolved Yasmine Khalil Rami Hassan
✓
Apr 25, 09:00
CAFM/People/Users & Roles

Users & Role Management

48 active users · 9 system roles · Multi-tenant RBAC

UserEmailRoleDepartmentStatusLast LoginMFAActions
AM
Ahmed Mariy
CEO · KUWED
 ahmed@kuwed.com System Admin Management Active Now Enabled
RH
Rami Hassan
Senior Technician
 rami@gxpway.com Technician Maintenance Active 2h ago Enabled
SM
Sara Al-Mutairi
FM Manager
 sara@gxpway.com FM Manager Facilities Active 1d ago Pending
HA
Hana Al-Ahmad
Helpdesk Agent
 hana@gxpway.com Helpdesk Support Inactive 5d ago Disabled
Role-Based Access Control Matrix
Module-level permissions per system role
Module / Action Admin FM Mgr Supervisor Technician Helpdesk Client Finance H&S
Work Orders
Create Work Order ✓ ✓ ✓ — ✓ ~ — —
Assign Technician ✓ ✓ ✓ — — — — —
Close / Complete WO ✓ ✓ ✓ ✓ — — — —
Assets
Register Asset ✓ ✓ ~ — — — — —
View Asset History ✓ ✓ ✓ ✓ — — ✓ ~
Financial
Approve Invoices ✓ ~ — — — — ✓ —
View Budget Reports ✓ ✓ — — — — ✓ —
User Management
Create Users ✓ — — — — — — —
Assign Roles ✓ — — — — — — —
H&S / Compliance
Log Incidents ✓ ✓ ✓ ✓ — — — ✓
Audit Compliance Reports ✓ ~ — — — — — ✓
✓ Full access ~ Partial / conditional — No access
Recent Login Activity
UserRoleIP AddressDeviceStatusTime
Ahmed MariyAdmin82.115.44.21Chrome / macOSSuccessNow
Rami HassanTechnician91.77.12.88Safari / iOSSuccess2h ago
Unknown—194.88.22.33Firefox / WindowsFailed3h ago
CAFM/Admin/Subscription

Tenant & Subscription

GXPWAY Corp · Plan: Enterprise · Next billing April 30, 2026

Current Plan
Enterprise
Company ID: GXPWAY-001 · CR No. 218656
QAR 850/mo
Renews April 30, 2026
Active
48/100
Active Users
17/17
Modules Active
10 GB
Storage Used
∞
API Calls

Available Plans

Upgrade or downgrade at any time. Changes take effect on your next billing date.

Starter
QAR 150/mo
  • ✓ Up to 10 users
  • ✓ 5 modules
  • ✓ Basic helpdesk
  • ✓ 2 GB storage
Professional
QAR 400/mo
  • ✓ Up to 50 users
  • ✓ 12 modules
  • ✓ SLA management
  • ✓ PPM scheduling
  • ✓ 5 GB storage
Current Plan
Enterprise
QAR 850/mo
  • ✓ Up to 100 users
  • ✓ All 17 modules
  • ✓ IoT integration
  • ✓ Custom SLA policies
  • ✓ Advanced analytics
  • ✓ Unlimited API
  • ✓ Priority support
Custom
Contact Sales
  • ✓ Unlimited users
  • ✓ White-labeling
  • ✓ Dedicated servers
  • ✓ SLA guarantees
  • ✓ 24/7 support
Billing History
Invoice #PeriodAmountStatusAction
INV-0047April 2026QAR 850Pending
INV-0046March 2026QAR 850Paid
INV-0045February 2026QAR 850Paid
CAFM/System Settings

System Administration

Tenant configuration, integrations, and system preferences

Company Profile
System Preferences
Dark Mode
Apply system-wide dark theme
Email Notifications
Send alerts via email
SLA Auto-Escalation
Auto-escalate on breach
Two-Factor Auth Required
Enforce MFA for all users
Audit Logging
Log all user actions
Integrations
IoT
IoT Sensor Hub
MQTT Protocol
Connected
ERP
SAP ERP
REST API integration
Not Connected
AD
Azure Active Directory
SAML SSO
Connected
API Keys
Production Key · Last used 2h ago
cafm_prod_••••••••••••••••••••••KD71
Staging Key · Never used
cafm_stg_••••••••••••••••••••••AA29
CAFM/Operations/Work Orders

Work Orders

Track, assign and close facility maintenance requests

142
Total Active
7
Critical Priority
23
Pending Assign
58
In Progress
94.7%
SLA Compliance
WO Number Title Type Priority Status Location Assigned To SLA Due Actions
WO-2847
HVAC Unit B7 — Refrigerant Leak
Tower B · Floor 7
 Corrective Critical In Progress Tower B, Level 7
KH
Khalid Hassan
⚠ 1h 20m left
WO-2846
Elevator E3 — Monthly Inspection
Main Lobby
 Preventive High Open Main Lobby
SA
Sara Ahmed
 Tomorrow 10:00
WO-2845
Fire Suppression System — Annual Test
All Floors, Tower A
 Inspection Medium In Progress Tower A, All Floors
OF
Omar Farouq
 25 Apr 18:00
WO-2843
Generator G1 — Oil Change & Filter
Basement B1
 Preventive Low Completed Basement B1
KH
Khalid Hassan
 ✓ Completed
WO-2841
Plumbing — Leak Under Kitchen Sink
Tower A · Floor 3
 Corrective Critical On Hold Tower A, Floor 3 Unassigned ⚠ Breached
Showing 1–5 of 142 work orders
Work Orders / WO-2847

Work Order Detail

WO-2847

HVAC Unit B7 — Refrigerant Leak & Compressor Failure

Tower B, Level 7 · Room B7-HVAC-01
Created: 25 Apr 2026, 08:30 AM
SLA Due: 25 Apr 2026, 12:30 PM ⚠ 1h 20m left
Asset: HVAC-B7-001 · Carrier 30XA
Critical In Progress Corrective
Work Order Progress
Submitted
Assigned
In Progress
Review
Completed
Started: 25 Apr 09:15Est. completion: 25 Apr 13:00
WO Type
Corrective
Priority
Critical
Category
HVAC / Mechanical
Asset ID
HVAC-B7-001
Building
Tower B
Floor / Room
Level 7 · B7-HVAC-01
Assigned Tech
Khalid Hassan
Supervisor
Mariam Al-Dosari
Estimated Hours
4.0 hrs
Actual Hours
2.5 hrs so far
Est. Cost
QAR 480.00
SLA Policy
Critical HVAC — 4hr Response
Description

Tenant reported unusual noise from HVAC unit on Level 7. On-site inspection revealed refrigerant leak at the compressor coupling. Unit has been isolated from the cooling circuit to prevent further gas loss. Replacement compressor parts have been ordered from GREE. Full system pressure test required after repair.

Activity Timeline
Khalid Hassan updated status to In Progress 09:15 AM
Arrived on site. Confirmed refrigerant leak at compressor coupling. Isolated unit from circuit. Ordered replacement parts — ETA 2 hours.
Mariam Al-Dosari assigned to Khalid Hassan 08:45 AM
Work order assigned. Technician contacted and dispatched to Tower B Level 7.
System auto-escalated to Critical Priority 08:35 AM
SLA escalation rule triggered: HVAC failure affecting occupied floor → auto-upgrade to Critical. FM Manager notified.
Ahmed (Helpdesk) added comment 08:32 AM
"Tenant on Level 7 confirms rooms 701–705 have no cooling. Multiple complaints received. Escalating immediately."
System created work order 08:30 AM
Work order WO-2847 created from Helpdesk ticket T-1203. Priority: High → upgraded to Critical by escalation rule.
Attachments (4 files)
leak_photo_01.jpg
2.4 MB · JPEG
compressor_damage.jpg
3.1 MB · JPEG
hvac_manual_b7.pdf
8.7 MB · PDF
parts_requisition.docx
124 KB · DOCX
Parts & Materials Used
Total cost: QAR 218.50
Compressor Coupling Seal Ring
SKU: HVAC-SEAL-CR7B
× 2
QAR 45.00
R-410A Refrigerant Gas (2kg canister)
SKU: REF-R410A-2KG
× 3
QAR 126.00
High-Pressure Pressure Gauge
SKU: HVAC-GAUGE-HP
× 1
QAR 47.50
Assigned Technician
KH
Khalid Hassan
Senior HVAC Technician
On Site
Current WOs3
Completion Rate96%
Avg Response24 min
SLA Status
Response SLA Met
Responded in 15 min / 4 hr target
Resolution SLA At Risk
1h 20m remaining
Related Ticket
T-1203
No cooling on Level 7
Cost Summary
Labor (2.5 hrs)QAR 125.00
Parts & MaterialsQAR 218.50
Contractor (est.)QAR 0.00
Total (est.)QAR 343.50
Work Orders / Create New

Create Work Order

5-step wizard to create a complete, properly assigned work order

1
Basic Info
2
Priority & Type
3
Location & Asset
4
Assign Technician
5
Review & Submit

Priority & Work Type

Set how urgently this needs to be resolved and what kind of work it involves

Critical
Immediate response · 1–4 hr SLA
High
Same day · 4–8 hr SLA
Medium
Within 2 days · 48 hr SLA
Low
Scheduled · 5–7 day SLA
Step 2 of 5
CAFM/Technician View

Field Technician View

Mobile-first task view for field technicians

KH
Khalid Hassan
Senior HVAC Technician · GXPWAY
On Duty
3
Active WOs
1
Critical
96%
Completion
2.4h
Today's Work
My Tasks Today
WO-2847 Critical
HVAC Unit B7 — Refrigerant Leak & Compressor Failure
Tower B · Level 7
Due: 12:30 PM
SLA: 1h 20m remaining 72%
WO-2843 High
Elevator E3 — Monthly Inspection
Main Lobby
Due: Tomorrow 10:00
SLA: 18h remaining 15%
WO-2840 Completed
Generator G1 — Oil Change & Filter Replacement
Basement B1
Completed at 08:00 AM
CAFM/Helpdesk

Helpdesk Tickets

Manage and resolve occupant requests and facility reports

47
Open Tickets
3
SLA Breached
8
At Risk
4.2h
Avg Resolution
Ticket # Subject Category Priority Status Requestor SLA Assigned To Actions
T-1203
No cooling on Level 7
Tower B · Linked to WO-2847
 HVAC Critical In Progress Ahmed Khalil (Tenant)
1h 20m left
 Ahmed (Helpdesk)
T-1202
Light flickering in conference room C4
Tower A · Floor 4
 Electrical High Open Fatima Al-Rashidi
3h 45m left
 Unassigned
T-1200
Water leak from ceiling — 2nd floor bathroom
 Plumbing Critical On Hold Sara (Occupant)
⚠ SLA Breached
 Omar Farouq
T-1199
Cleaning request — Board Room post event
 Cleaning Low Resolved Noor Hassan (Exec)
✓ Met SLA
 Cleaning Team A
T-1198
Access card not working — Gate C
 Security Medium In Progress Mohammed Al-Shehri
12h remaining
 IT Security Team
Helpdesk / T-1203

Ticket Detail

T-1203 Critical In Progress HVAC

No cooling on Level 7 — Multiple offices affected

Ahmed Khalil (Tenant)
Tower B · Level 7 · Offices 701–705
Opened: 25 Apr 2026 08:25 AM
SLA: 1h 20m left
Conversation Thread 3 comments
AK
Ahmed Khalil Tenant
25 Apr, 08:25 AM
The air conditioning in rooms 701 through 705 stopped working completely about an hour ago. It's getting very hot in here and we have a board meeting at 10 AM. Please send someone urgently. Multiple colleagues are complaining.
Ahmed (Helpdesk) Helpdesk Agent
25 Apr, 08:32 AM
Thank you for reporting this urgently. I've escalated this to Critical priority and raised Work Order WO-2847 for the HVAC team. A senior technician (Khalid Hassan) has been dispatched and should arrive within 30 minutes. I will keep you updated on progress.
WO-2847 linked
AH
KH
Khalid Hassan Technician
25 Apr, 09:15 AM
On-site now. Identified refrigerant leak at compressor coupling of HVAC-B7-001. Unit isolated and safe. Replacement parts ordered — ETA 2 hours. Temporary portable cooling units have been placed in rooms 701 and 703 as interim measure. Will update once parts arrive.
AM
Ticket Info
Status
In Progress
Priority
Critical
Category
HVAC / Mechanical
Assigned To
Ahmed (Helpdesk)
SLA Policy
Critical — 4hr Response
Response SLA
Met 7 min
Resolution SLA
At Risk 1h 20m left
Requestor
AK
Ahmed Khalil
Tenant · GXPWAY HQ
Tower B · Level 7 · Office 701
ahmed.khalil@tenant.com
+965 9XXX XXXX
5 tickets this month  ·  23 total
Linked Work Order
WO-2847
In Progress · Khalid Hassan
Helpdesk / New Ticket

Submit Helpdesk Ticket

Ticket Information
HVAC / Mechanical
Electrical
Plumbing
Civil / Structural
Fire & Safety
IT / Telecom
Drag and drop files here or browse
Max 10MB per file · JPG, PNG, PDF, DOCX
CAFM/SLA & Escalation

Escalation Rules

Define automated escalation paths for SLA breaches and critical incidents

12
Active Rules
3
Triggered Today
94.7%
SLA Compliance
4.2h
Avg Resolution
Critical SLA
4h limit
75%
15 of 20 open WOs within SLA window
5 at risk of breach
High Priority SLA
8h limit
88%
44 of 50 tickets within window
6 approaching limit
Standard SLA
24h limit
95%
114 of 120 requests compliant
6 overdue

Escalation Rule Builder

Drag to reorder
Critical WO Breach Escalation
Triggers when Critical priority WO exceeds 4h without resolution
Critical Active
TRIGGER CONDITIONS
1
2
hours
ESCALATION ACTIONS
1
2
3
High-Priority Ticket 8h Escalation
Escalate unresolved High tickets at 8h mark to Supervisor
High Active
Recurring Asset Failure Alert
Alert if same asset generates 3+ WOs in 7 days
Monitoring Inactive
Add New Escalation Rule
Build condition-based rules with multi-action chains
Recent Escalation Log
Last 24 hours · 8 escalations triggered
TimeRuleEntityAction TakenStatus
09:14 Critical WO Breach WO-2847 FM Manager notified · Priority upgraded Resolved
11:30 High-Priority Ticket 8h T-1203 Supervisor assigned · Email sent In Progress
13:02 Critical WO Breach WO-2851 Senior Tech pool notified Resolved
15:47 High-Priority Ticket 8h T-1209 Supervisor notified Breached
CAFM/PPM Schedule

Planned Preventive Maintenance

Schedule, track and manage recurring preventive maintenance tasks

48
This Month
41
Completed
5
Upcoming (7d)
2
Overdue
April 2026
Sun
Mon
Tue
Wed
Thu
Fri
Sat
30
31
1
2
HVAC Filter
3
4
5
6
7
Elevator Check
Fire Ext.
8
9
10
Plumbing Insp.
11
12
13
14
Generator Test
15
16
HVAC Coil Clean
17
18
19
20
21
Ext. Sprinklers
22
23
24
25
Overdue: AHU
26
27
Boiler Insp.
28
29
30
1
2
3
Mechanical
Electrical
Safety
Electrical HV
Overdue
Upcoming (7 days)
5 tasks
Apr 27
HVAC Filter Replacement
AHU-B2 · Floor 2 · Hassan Al-Ali
Monthly
Apr 28
Plumbing Pressure Check
Block A · Mains · Yousef Salem
Quarterly
Apr 29
Emergency Generator Test
Generator Room · Omar K.
Weekly
Apr 30
Fire Extinguisher Check
All Floors · Safety Team
6-Monthly
OVERDUE
AHU Annual Service
Rooftop · AHU-01 · Unassigned
Annual
Quick Schedule
PPM Master Schedule
All recurring maintenance tasks for GXPWAY premises
PPM IDTask NameAssetFrequencyNext DueAssigned ToLast DoneStatus
PPM-001 HVAC Filter Replacement AHU-B2 Monthly Apr 27, 2026 Hassan Al-Ali Mar 27 Scheduled
PPM-002 Elevator Monthly Check Elevator-01 Monthly Apr 28, 2026 Khalid Mansour Mar 28 Scheduled
PPM-003 AHU Annual Service AHU-01 Rooftop Annual Apr 20, 2026 ↑ Unassigned Apr 2025 Overdue
PPM-004 Fire Extinguisher Check All Floors 6-Monthly Apr 30, 2026 Safety Team Oct 2025 Scheduled
PPM-005 Generator Weekly Test Generator Room Weekly Apr 29, 2026 Omar Khalid Apr 22 Completed
CAFM/Assets & Facilities/Asset Registry

Asset Registry

Track, manage and maintain all facility assets across all locations

284
Total Assets
241
Operational
28
Under Maintenance
9
Critical / Down
QAR 4.2M
Total Asset Value
HVAC AST-1042

Chiller Unit CU-01

Carrier 30XA • Tower A Basement B1

Operational
87%
QR
Electrical AST-0881

Main LV Panel LP-07

ABB MaxLine • Tower B Floor 2

Under Maintenance
54%
QR
Fire Safety AST-0334

Fire Suppression FSP-01

Tyco Systems • All Floors

Critical
22%
QR
Generator AST-0022

Standby Generator GEN-01

Caterpillar 3516B • Basement B2

Operational
92%
QR
Elevator AST-0155

Passenger Lift ELV-03

OTIS Gen2 • Tower A Core

Operational
79%
QR
HVAC AST-1098

AHU Air Handling Unit AH-12

Daikin • Tower B Floor 8

Under Maintenance
61%
QR
IT Infra AST-2241

UPS System UPS-02

APC Symmetra • Server Room SR-1

Operational
95%
QR
Plumbing AST-0401

Booster Pump BP-03

Grundfos CR 32 • Pump Room PR-2

Operational
83%
QR
Asset Registry / Chiller Unit CU-01

Chiller Unit CU-01

HVAC Systems

Chiller Unit CU-01

Carrier 30XA — 500RT Water-Cooled Centrifugal Chiller

Operational AST-1042 Tower A · B1 SN: CAR-30XA-2022-0041
AST-1042
87%
Health Score
Manufacturer
Carrier Corporation
Model
30XA-500
Serial Number
CAR-30XA-2022-0041
Installation Date
14 March 2022
Warranty Expiry
14 March 2025 (Expired)
Purchase Cost
QAR 185,000
Current Book Value
QAR 111,000
Responsible Technician
Khalid Al-Mutairi
Last Inspection
12 April 2026
Next PPM Due
01 July 2026
Open Work Orders
2 Active
Criticality
Critical

Technical Specifications

Capacity500 Refrigeration Tons
RefrigerantR-134a (HFC)
Power Input415V / 3Ph / 50Hz
COP Rating6.1 (ARI 550/590)
Weight18,500 kg
Noise Level87 dB(A)

Location & Installation

BuildingTower A
FloorBasement B1
RoomChiller Plant Room CPR-01
ZoneMechanical Zone M1
GPS Coordinates29.3759° N, 47.9774° E
BMS Point IDBMS-HVAC-CU01
Asset Registry / Create Asset

Create New Asset

Register a new facility asset with full technical and financial details

Basic Information
Asset identity and categorisation
Technical Specifications
Manufacturer, model and technical details
Financial Information
Cost, depreciation and accounting data
Location Assignment
Physical location within the facility hierarchy

Asset Photo

Click to upload photo
PNG, JPG up to 10MB

Attach Documents

Upload manuals, certs, reports
PDF, DOCX, XLSX up to 50MB

QR Code Preview

QR generated after save

PPM Schedule

CAFM/ QR / RFID Scanner

Asset Scanner

Scan QR codes or RFID tags to instantly look up and action assets

Position QR code within the frame

Camera access required for real scanning

Recent Scans

QR
Chiller Unit CU-01
AST-1042 · 2 min ago
NF
Unknown Tag
TAG-0099X · 15 min ago
RF
UPS System UPS-02
AST-2241 · 1 hr ago
QR
Standby Generator GEN-01
AST-0022 · 3 hr ago

Scanner Tips

  • • Hold device steady within 10–30cm of the code
  • • Ensure adequate lighting for faster recognition
  • • RFID reader requires BLE proximity <1m
  • • All scans are logged with user, timestamp and GPS
CAFM/ Locations & Spaces

Locations & Spaces

Hierarchical facility map — buildings, floors, rooms and zones

Location Hierarchy
GXPWAY HQ Complex 18
Tower A 9
Basement B2 3
Basement B1 4
Ground Floor 2
Tower B 7
Rooftop Plant 2
Annex Block 4

Tower A — Basement B1

4 assets · 2,400 m² · Mechanical Zone

Assets OK Issues
Chiller Plant
CPR-01
4
Electrical
ER-01
1
Pump Room
PR-01
2
Storage
SR-01
BMS Control
BCR
3
Corridor
C-01
Generator
GR-01
2
Transformer
TR-01

Chiller Plant Room CPR-01

Tower A · Basement B1 · Mechanical Zone

Assets
4
Area
320 m²
Open WOs
2
Last Inspection
12 Apr 2026
CAFM/ Inventory Management

Inventory Management

Spare parts, consumables and stock movement tracking

1,482
Total SKUs
3
Critical Low
12
Low Stock
QAR 84K
Stock Value
3 Critical Reorder Alerts
ItemCurrent StockMin LevelReorder QtyAction
Chiller Filters CF-30XA
SKU-0441 · HVAC		 2 10 50 units
Refrigerant R-134a
SKU-0887 · HVAC		 1 kg 20 kg 100 kg
MCB 63A / 4P
SKU-0224 · Electrical		 0 5 20 units
SKU-0441 Critical
Chiller Filters CF-30XA
HVAC Parts · Main Store
In Stock 2 / 50
Unit: QAR 8.500
SKU-0887 Critical
Refrigerant R-134a
Chemicals · Main Store
In Stock 1 kg / 100 kg
Unit: QAR 42.000/kg
SKU-1120 OK
Bearing SKF 6205-2RS
Mechanical · Main Store
In Stock 42 / 60
Unit: QAR 3.250
SKU-0558 OK
Pump Seal Kit — Grundfos CR32
Plumbing · Main Store
In Stock 8 / 10
Unit: QAR 18.000
SKU-0773 Low
Cable Ties (100-pack)
Consumables · Workshop
In Stock 6 / 50
Unit: QAR 0.800
SKU-0991 OK
Compressor Oil — POE 32
Lubricants · Main Store
In Stock 24L / 30L
Unit: QAR 12.000/L
Stock Movement Log
IN — Bearing SKF 6205 × 20 units
Main Store · 24 Apr 2026 · PO-2890
OUT — Chiller Filter CF-30XA × 3
WO-2024-0891 · 22 Apr 2026 · Khalid A.
ADJ — Compressor Oil POE32 –2L (usage)
Cycle Count · 20 Apr 2026 · System
IN — Pump Seal Kit Grundfos × 4
Main Store · 18 Apr 2026 · PO-2877
OUT — Cable Ties × 5 packs
WO-2024-0855 · 15 Apr 2026 · Ali A.
OUT — Refrigerant R-134a × 3 kg
WO-2024-0871 · 12 Apr 2026 · Khalid A.
IN — MCB 63A/4P × 10 units
Main Store · 10 Apr 2026 · PO-2865
CAFM/ Contractor Management

Contractor Management

Manage external contractors, certifications and work order assignments

24
Total Contractors
18
Active
37
Open WOs Assigned
3
Cert Expiring Soon
ART

Al-Rashid Technical

CR: 1010432188

Active
HVAC Electrical
4.8
Rating
★★★★★
14
Open WOs
98%
On-Time
Certifications
ISO 9001 MEW Licensed ASHRAE Cert.
Contract: expires Dec 2026
GEM

Gulf Electro-Mechanical

CR: 2010881234

Active
Plumbing Civil
4.3
Rating
★★★★★
8
Open WOs
91%
On-Time
Certifications
KFAS Approved ISO 14001 ⚠ Exp. Jun
Contract: expires Mar 2027
KES

Kuwait Elevator Services

CR: 1810044455

Active
Elevator Escalator
4.7
Rating
★★★★★
6
Open WOs
96%
On-Time
Certifications
CIBSE Certified OTIS Partner
Contract: expires Sep 2026
NFS

National Fire Solutions

CR: 9881234567

On Hold
Fire Safety
3.1
Rating
★★★★★
0
Open WOs
74%
On-Time
Certifications
Fire Alarm Safety Inspector
CAFM/Assets/Depreciation Report

Depreciation Report

Calculate and track asset value over time using standard accounting methods

Method:
Original Cost
QAR 285,000
Purchased Jan 2021
Accumulated Depreciation
QAR 114,000
Over 4 years (40%)
Current Book Value
QAR 171,000
As of Dec 2025
Salvage Value
QAR 28,500
10% of Original Cost

Value Over Time — Straight-Line Method

HVAC Unit · 10-year useful life · QAR 285,000 cost basis

Book Value
Accumulated Dep.
Salvage Value
285k 228k 171k 114k 57k FY2025 2021 2022 2023 2024 2025 2026 2027 2028 2029

Annual Depreciation Schedule

Straight-Line · 10 years · QAR 25,650/yr
Year Opening Value Annual Depreciation Accumulated Dep. Closing Book Value Dep. Rate Status
2021 QAR 285,000 QAR 25,650 QAR 25,650 QAR 259,350 10% Completed
2022 QAR 259,350 QAR 25,650 QAR 51,300 QAR 233,700 10% Completed
2023 QAR 233,700 QAR 25,650 QAR 76,950 QAR 208,050 10% Completed
2024 QAR 208,050 QAR 25,650 QAR 102,600 QAR 182,400 10% Completed
2025 ← QAR 182,400 QAR 25,650 QAR 128,250 QAR 156,750 10% Current
2026 QAR 156,750 QAR 25,650 QAR 153,900 QAR 131,100 10% Projected
2027 QAR 131,100 QAR 25,650 QAR 179,550 QAR 105,450 10% Projected
2028 QAR 105,450 QAR 25,650 QAR 205,200 QAR 79,800 10% Projected
2029 QAR 79,800 QAR 25,650 QAR 230,850 QAR 54,150 10% Projected
2030 QAR 54,150 QAR 25,650 QAR 256,500 QAR 28,500 10% Projected
2031 QAR 28,500 — QAR 256,500 QAR 28,500 — Salvage
Good afternoon, Ahmed Mariy
Executive Overview — FY 2026
Saturday, 25 April 2026 · Q2 · Week 17
QAR 4.28M
Total FM Budget
↑ 3.2% vs last year
QAR 1.94M
YTD Spend
45.3% utilised
94.2%
SLA Compliance
↑ 2.1% vs Q1
142
Open Work Orders
↑ 12 this week
WO Completion Rate
89.4%
↑ 4.2% vs last month
Mean Time to Repair
4.7 hrs
↓ 0.8 hrs improved
SLA Breaches
9
↓ 3 vs last month
Technician Utilisation
78.3%
↓ 1.2% vs target
Monthly FM Spend — FY 2026
Actual spend vs budget envelope · QAR thousands
400k 300k 200k 100k Budget Jan Feb Mar Apr May Jun Jul Aug Sep Q4 Actual Projected
Spend by Category
YTD · QAR 1.94M total
1.94M
QAR YTD
HVAC & MEP 621K 32%
Electrical 349K 18%
Civil Works 272K 14%
Labour 466K 24%
Other 233K 12%
SLA Performance
By priority tier · April 2026
Critical96.2%
Target: 98% · 1hr response
High93.8%
Target: 95% · 4hr response
Medium91.4%
Target: 90% · 24hr response
Low88.1%
Target: 85% · 72hr response
Open WOs by Trade
142 total open · live
1
HVAC
48
2
Electrical
34
3
Plumbing
25
4
Civil
18
5
Fire Safety
17
Invoice Aging
Outstanding · QAR 287K total
Current (0–30 days)
QAR 142,500
12 invoices
31–60 days
QAR 78,200
5 invoices
61–90 days (overdue)
QAR 41,300
4 invoices
>90 days (critical)
QAR 25,000
2 invoices
Recent Transactions
PO-2026-0091
Al-Rashid Technical
HVAC Maintenance — Q2
QAR 28,500 Due 15 May Pending
INV-2026-0344
Gulf Electro-Mechanical
Panel upgrade works
QAR 14,200 Overdue 8d Overdue
INV-2026-0341
Kuwait Elevator Services
Monthly maintenance
QAR 6,800 Due 30 Apr Approved
PO-2026-0088
Carrier Corporation
Spare parts — Chiller
QAR 9,450 Paid 20 Apr Paid
INV-2026-0338
National Fire Solutions
Fire system inspection
QAR 3,200 Due 05 May In Review
Pending Approvals
4 awaiting
PO — HVAC Compressor Replacement
Requested by: Ali Hassan · 23 Apr 2026
QAR 42,000
FM Mgr
Finance
GM
Invoice — Gulf Electro-Mechanical
INV-2026-0344 · Panel upgrade completion
QAR 14,200
Budget Reallocation — Q3
Transfer QAR 50K from Civil to HVAC
Pending GM
CAFM/Finance/Budget Management

Budget Management

FY 2026 budget allocation, tracking and variance analysis

Total FM Budget FY2026
QAR 4,280,000
+3.2% increase approved vs FY2025
YTD Spend (Jan–Apr)
QAR 1,940,000
45.3% of annual budget utilised
Remaining Budget
QAR 2,340,000
On track · projected underspend QAR 120K
Budget Alert: Electrical budget is at 87% utilisation with 8 months remaining. Consider reallocation from Civil Works surplus.
Budget by Category
Spent Remaining
HVAC & MEP Systems
QAR 621,000/ QAR 1,200,00051.8%
Jan–Apr actualQAR 579,000 remaining
Electrical & Power
QAR 349,000/ QAR 400,00087.3%
⚠ High utilisation — 8 months remainingQAR 51,000 remaining
Civil & Structural Works
QAR 272,000/ QAR 800,00034.0%
On track — surplus projectedQAR 528,000 remaining
Labour & Manpower
QAR 466,000/ QAR 980,00047.6%
Tracking to planQAR 514,000 remaining
Fire Safety & Security
QAR 98,000/ QAR 250,00039.2%
Annual inspection in Q3QAR 152,000 remaining
IT & BMS Infrastructure
QAR 71,000/ QAR 200,00035.5%
Server upgrade scheduled Q3QAR 129,000 remaining
Contingency & Reserve
QAR 63,000/ QAR 450,00014.0%
Emergency reserve — healthyQAR 387,000 remaining
Monthly Variance
Actual vs budget · FY2026
MonthBudgetActualVariance
Jan357K341K-16K
Feb357K365K+8K
Mar357K348K-9K
Apr357K386K+29K
YTD1,428K1,440K+12K
CAFM/Finance/Purchase Orders

Purchase Orders

Create, track and approve procurement requests

Total POs YTD
47
QAR 1.2M total value
Pending Approval
4
QAR 89,400 held
Approved This Month
11
QAR 284,000
Avg Approval Time
2.4 days
Target: 3 days ✓
PO Number Vendor Description Category Amount Requested By Date Status Actions
PO-2026-0091
Al-Rashid Technical
CR: 1010432188
 HVAC Preventive Maintenance — Q2 2026 HVAC QAR 28,500 Ali Hassan 23 Apr 2026 Pending Finance
PO-2026-0090
Carrier Corporation
CR: 2010001122
 Chiller Compressor Replacement — AST-1042 HVAC QAR 42,000 Khalid Al-Mutairi 22 Apr 2026 Pending GM
PO-2026-0089
Gulf Electro-Mechanical
CR: 2010881234
 LV Panel Upgrade — Tower B F2 Electrical QAR 17,800 Sara Nasser 20 Apr 2026 Approved
PO-2026-0088
Carrier Corporation
CR: 2010001122
 Chiller spare parts — Filters & Belts HVAC QAR 9,450 Ali Hassan 18 Apr 2026 Received
PO-2026-0087
Kuwait Elevator Services
CR: 1810044455
 Elevator Annual Service — 6 lifts Elevator QAR 11,200 FM Manager 15 Apr 2026 Rejected
PO-2026-0086
National Fire Solutions
CR: 9881234567
 Fire suppression system inspection Fire Safety QAR 3,200 H&S Officer 12 Apr 2026 Approved
Showing 1–6 of 47 purchase orders
CAFM/Finance/Invoices

Invoice Management

Track, approve and process vendor invoices

Overdue Invoices
7
QAR 66,300 overdue
Awaiting Approval
12
QAR 142,500 held
Paid This Month
18
QAR 380,200 cleared
Avg Payment Cycle
18 days
Target: 30 days ✓
7 overdue invoices totalling QAR 66,300. Oldest: Gulf Electro-Mechanical INV-0344 — 8 days overdue. Immediate action required to maintain contractor relationships.
Invoice #VendorLinked POAmountVATTotalDue DateStatusActions
INV-2026-0344
Gulf Electro-Mechanical
Panel Upgrade — Tower B
 PO-0089 QAR 13,870 330 QAR 14,200 Overdue 8d Overdue
INV-2026-0341
Kuwait Elevator Services
Monthly maintenance — 6 lifts
 PO-0087 QAR 6,634 166 QAR 6,800 30 Apr 2026 Approved
INV-2026-0338
National Fire Solutions
Fire system inspection
 PO-0086 QAR 3,122 78 QAR 3,200 05 May 2026 In Review
INV-2026-0335
Carrier Corporation
Spare parts delivery
 PO-0088 QAR 9,220 230 QAR 9,450 Paid 20 Apr Paid
INV-2026-0332
Al-Rashid Technical
Q1 HVAC maintenance
 PO-0081 QAR 27,805 695 QAR 28,500 Paid 10 Apr Paid
CAFM/Finance/Cost Centers

Cost Centers

Manage budget allocation and spending by organisational unit

Total Cost Centers
12
Across 3 buildings
Total Budget Allocated
QAR 4,280,000
FY2026 full allocation
Over-Budget Centers
1
Electrical — Tower B
CC-001Active
Tower A — HVAC & MEP
Manager: Khalid Al-Mutairi
QAR 621K
Spent
QAR 1.2M
Budget
51.8% utilisedOn track
CC-002Over Budget
Tower B — Electrical Systems
Manager: Sara Nasser
QAR 349K
Spent
QAR 400K
Budget
87.3% utilised⚠ High risk
CC-003Active
All Buildings — Civil Works
Manager: Ahmed Al-Hamdan
QAR 272K
Spent
QAR 800K
Budget
34.0% utilisedSurplus projected
CC-004Active
All Buildings — Labour
Manager: FM Manager
QAR 466K
Spent
QAR 980K
Budget
47.6% utilisedOn track
CC-005Active
All Buildings — Fire Safety
Manager: H&S Officer
QAR 98K
Spent
QAR 250K
Budget
39.2% utilisedOn track
CC-006Active
Contingency & Reserve
Manager: Finance Officer
QAR 63K
Used
QAR 450K
Reserve
14% usedHealthy
CAFM/Finance/KPI Reports

KPI Reports

Performance analytics, operational KPIs and scheduled reports

94.2%
SLA Compliance
Target: 92% ✓ Exceeding
89.4%
WO Completion Rate
Target: 90% — Slightly below
4.7 hrs
Mean Time to Repair
Target: <6 hrs ✓ Exceeding
78.3%
Technician Utilisation
Target: 80% — Slightly below
96.8%
PPM Compliance
Target: 95% ✓ Exceeding
4.6/5
Client Satisfaction
Target: 4.0/5 ✓ Exceeding

Available Reports

Financial Summary Report
Budget vs actual, spend by category, variance analysis
Monthly
Last: 01 Apr 2026
SLA Compliance Report
Response times, breach analysis, technician performance
Weekly
Last: 21 Apr 2026
Asset Health & Depreciation Report
Asset condition, maintenance history, book values
Quarterly
Last: 01 Jan 2026
PPM Compliance & Scheduler Report
Preventive maintenance completion, overdue tasks
Monthly
Last: 01 Apr 2026
Contractor Performance Report
Ratings, on-time delivery, certification expiry alerts
Quarterly
Last: 01 Apr 2026
H&S Incidents & Compliance Report
Incident log, near-misses, regulatory compliance status
Monthly
Last: 01 Apr 2026
CAFM/Compliance/H&S Compliance

Health & Safety Compliance

Incident management, regulatory checks and risk assessment

96.5%
Overall
Overall Compliance
Exceeds target 90%
85%
Fire Safety
Fire Safety Checks
3 inspections overdue
98%
Electrical
Electrical Safety
All PAT tests current
90%
COSHH
COSHH / Chemical
2 assessments pending

Recent Incidents

2 open
Near-Miss: Ladder slip at Roof Level
INC-2026-018 · Tower A Roof · 22 Apr 2026 · Ali Hassan
INC-018
Technician near-miss during HVAC filter replacement. Ladder not secured per procedure. No injury reported.
Under Investigation
Chemical spill — Refrigerant handling
INC-2026-017 · Basement B1 · 18 Apr 2026 · Khalid Al-Mutairi
INC-017
Minor R-134a refrigerant release during compressor work. PPE worn correctly. Area ventilated. No exposure injuries.
Corrective Action Raised
Slippery floor — Janitor closet B2
INC-2026-015 · Tower B Basement · 10 Apr 2026
INC-015
Closed

Regulatory Compliance

RequirementStatusDue DateAction
Annual Fire Suppression Inspection
NFPA 13 / Civil Defence requirement
Pass
Jan 2027
Fire Extinguisher Refill — Roof Level
3 units expired
Action Required
30 Apr 2026
Electrical Installation Condition Report
EICR — all buildings
Pass
Mar 2027
COSHH Risk Assessment — Refrigerants
Annual review overdue
Overdue
Expired 31 Mar
Elevator Annual Safety Certification
Ministry of Commerce requirement
Pass
Feb 2027
Workplace Safety Training Records
2 technicians require renewal
Action Required
15 May 2026
Legionella Risk Assessment
Scheduled — new requirement
Pending
30 Jun 2026
CAFM/Compliance/Audit Trail

Audit Trail

Complete system activity log — every action, every user, every change

1,284
Total Events Today
47
Approvals
3
Deletions
2
Failed Logins
TimeUserAction / DetailModuleIP Address
16:38:22
AM
Ahmed Mariy
APPROVED Purchase Order PO-2026-0091 — QAR 28,500 · Al-Rashid Technical Finance 10.10.1.42
16:22:05
AH
Ali Hassan
CREATED Work Order WO-2026-1418 — HVAC Filter Replacement · Tower A B1 Work Orders 10.10.1.85
16:05:41
KM
Khalid Mutairi
UPDATED Asset AST-1042 — Health score updated 82% → 87% after inspection Assets 10.10.2.14
15:48:33
SN
Sara Nasser
UPLOADED Invoice INV-2026-0344 — Gulf Electro-Mechanical · QAR 14,200 Finance 10.10.1.71
15:30:17
FM
FM Manager
APPROVED Work Order WO-2026-1412 — Closed after completion verification Work Orders 10.10.1.22
15:12:44
AM
Ahmed Mariy
UPDATED Budget allocation — Electrical CC-002 · Warning threshold set to 85% Finance 10.10.1.42
14:58:02
HS
H&S Officer
CREATED Incident Report INC-2026-018 — Near-miss Ladder Roof Level · High severity H&S 10.10.3.8
14:32:19
AH
Ali Hassan
SCANNED QR code — Asset AST-1042 · Chiller Unit CU-01 · Basement B1 Assets 10.10.4.118
14:01:55
SY
System
AUTO-GENERATED PPM Work Order WO-2026-1411 — Elevator monthly check due PPM system
13:45:28
!!
Unknown
FAILED LOGIN — Invalid credentials · 3 attempts · Account temporarily locked Security 185.220.101.3
Showing latest 10 of 1,284 events today · Full log retained for 7 years

KPI Analytics

Performance scorecards, trends, and rankings across all operational domains

WO Completion Rate
89.4%
↑ 4.2% vs prior period
PPM On-Time Rate
94.1%
↑ 1.8% vs prior period
MTTR (Avg Hours)
4.7h
↓ 0.8h improvement
SLA Compliance
96.7%
↑ 2.1% vs prior period
H&S Compliance
98.2%
↑ 0.5% vs prior period
Asset Uptime
99.1%
↑ 0.3% vs prior period
Budget Utilization
78.3%
— on track
Tenant Satisfaction
4.6/5
↑ 0.2 vs prior period
Technician Performance Rankings Q1 2026
1
Ahmed Al-Rashidi
47 WOs closed · MTTR 3.2h
95%
2
Mohammed Al-Sayed
41 WOs closed · MTTR 4.1h
88%
3
Khalid Al-Otaibi
38 WOs closed · MTTR 4.8h
82%
4
Faisal Al-Mutairi
35 WOs closed · MTTR 5.2h
76%
5
Bader Al-Enezi
31 WOs closed · MTTR 5.9h
68%
SLA Compliance Trend
100% 90% 80% 70% Nov Dec Jan Feb Mar Apr
Work Order KPIs by Category
CategoryOpenClosedSLA %Avg MTTR
HVAC & MEP128997.8%3.9h
Electrical86795.5%4.2h
Civil Works155488.9%6.1h
Fire Safety328100%2.8h
Plumbing64292.9%5.3h
IT / Networks43187.1%7.2h
Asset Uptime by SystemLive
Elevators (8 units)
Last breakdown: 22 days ago
99.1%
HVAC Chillers (4 units)
Last PM: 5 days ago
98.3%
Fire Suppression
All systems nominal
100%
Generators (3 units)
1 unit in maintenance
94.7%
BMS / SCADA
2 sensors offline
97.2%
Contractor Performance KPIs
ContractorCategoryWOs AssignedOn-Time %Quality ScoreSLA ViolationsStatus
Al-Rashid Technical HVAC & MEP 34 97.1% 4.7/5 1 Active
Gulf Electro-Mechanical Electrical 28 92.9% 4.3/5 2 Active
Kuwait Elevator Services Vertical Transport 16 87.5% 3.9/5 2 Watch
National Fire Solutions Fire Safety 12 100% 4.9/5 0 Active
GXP Civil Contractors Civil Works 22 81.8% 3.5/5 4 At Risk